Terms & Conditions

1. About these terms

These terms cover your use of longdendigital.co.uk. LONGDEN is a trading name of Kian Longden, a sole trader based in the United Kingdom. You can contact us at [email protected].

2. Using this website

You are welcome to browse and use this site. Please do not attempt to disrupt it, gain unauthorised access to it, or use the contact form to send unsolicited marketing.

We try to keep everything accurate and available, but we cannot promise the site will always be online or entirely free of errors.

3. Prices shown on this site

We publish our prices because we think you should know what something costs before you have to ask. A few honest caveats:

• Prices are a starting point for the scope described. Anything larger or more involved is quoted before work begins.
• Prices may change. The price that applies is the one confirmed in writing to you.
• Figures shown are exclusive of VAT where VAT applies.
• Nothing on this page is a binding offer until we have both agreed it in writing.

4. Monthly plans and minimum terms

Rolling monthly plans

Plans taken on a rolling basis can be cancelled with 30 days' written notice at any time. You pay for the notice period, and nothing after it.

Free build with a 12-month plan

Where a website build is provided at no cost as part of a 12-month plan, the cost of that build is discounted on the condition that the plan runs its full term.

If the plan is cancelled before the 12 months are complete, the discounted build cost becomes payable, reduced in proportion to the months already paid. We will always set out the exact figure in your written agreement before you commit to anything, so there are no surprises.

If we get it wrong

If we fail to deliver what we agreed, this clause does not apply. We are not going to charge you for leaving because we did not do our job.

5. Advertising budget

Where a plan includes managing advertising, the fee covers our time planning and running campaigns. The advertising budget itself is paid by you directly to the platform, from your own account. We take no commission and add no markup, and the advertising account remains yours.

6. Who owns what

• Your website and domain are yours. Once work is paid for, you own the finished site and its content, and the domain stays registered in your name.
• Your content — the text, images and logos you give us — remains yours. You confirm you have the right to use anything you supply.
• Our tools — the underlying systems, templates and automation we build our work on remain ours, and we may reuse them for other clients.
• This website's design and content belongs to LONGDEN and should not be copied without permission.

7. Liability

We take our work seriously and carry out every project carefully. That said, and to the extent the law allows:

• We are not liable for indirect or consequential losses, including lost profits or lost business.
• Our total liability in connection with any work is limited to the amount you have paid us for that work.
• We cannot guarantee particular search rankings, advertising results or sales. Anyone who does is guessing.
• Nothing here limits liability for death or personal injury caused by negligence, or for fraud.

8. Governing law

These terms are governed by the laws of England and Wales, and the courts of England and Wales have jurisdiction.

Changes to these terms

We may update this page from time to time. The version that applies to you is the one published when you engage us.